Terms of Service

Welcome to Comfort Plus. By accessing or using our website http://comfortplushomefurniture.com, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

These Terms apply to all users of the website, including customers, browsers, vendors, merchants, and content contributors.

Comfort Plus reserves the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products, services, or website for any unlawful or unauthorized purpose.

You must not transmit any viruses, malware, worms, or other harmful code that could damage our website, systems, or users.

Any violation of these Terms may result in the immediate suspension or termination of your access to our services.

3. Product Information

We strive to ensure that all product descriptions, specifications, pricing, images, and availability information displayed on our website are accurate and current.

However, we do not guarantee that all content is error-free, complete, or up to date at all times.

If a product received differs substantially from its description, your sole remedy is to return the item in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

Order Processing Time: 0–2 Business Days

Transit Time: 3–7 Business Days

Total Delivery Time: 3–9 Business Days

Order Cut-Off Time: 5:00 PM (PST)

Shipping Method: Free Shipping

Shipping Region: United States Only

At this time, we do not offer international shipping services.

5. Returns & Refunds

We accept eligible returns within 30 days of delivery.

Returned products must be unused, in their original condition, and returned with all original packaging, accessories, and documentation.

If a return is due to an incorrect order placed by the customer, return shipping costs may be the customer's responsibility.

Refunds are typically processed within 7 business days after the returned item has been received and inspected.

Damaged Items

If your order arrives damaged:

  • Contact us within 7 days of delivery.
  • Provide clear photos of the damaged item and packaging.
  • Include your order information when submitting your claim.

Without sufficient photographic evidence, we may be unable to issue a refund, replacement, or store credit.

Please refer to our Return & Refund Policy for complete details.

6. Payments

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Apple Pay

All payments are processed through secure payment gateways.

Comfort Plus does not store your complete credit card or payment information.

7. Modifications to Services and Prices

Product prices, promotions, and availability may change without prior notice.

We reserve the right to modify, suspend, discontinue, or update any product, service, or website feature at any time without liability.

8. Accuracy of Billing and Account Information

You agree to provide current, accurate, and complete billing, shipping, and account information for all purchases.

Comfort Plus reserves the right to refuse, limit, or cancel orders that appear fraudulent, unauthorized, or intended for resale without permission.

9. Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, product images, product descriptions, website design, and other materials, is the property of Comfort Plus or its content providers.

Such content is protected under applicable United States and international copyright, trademark, and intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of website content is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Comfort Plus shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the purchased product giving rise to the claim.

11. Governing Law

These Terms of Service and any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to Terms of Service

Comfort Plus reserves the right to update, modify, or replace any part of these Terms of Service at any time.

Any updates will be posted on this page with a revised effective date.

Your continued use of the website following any modifications constitutes acceptance of those changes.

Contact Information

Company Name: Comfort Plus

E-Mail: comfortplus2@yahoo.com
Phone: +1 (909) 391-5700

Physical Address: 1520 W Holt Blvd, Ontario, CA 91762, United States

Customer Service Hours:

Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

🕒 Response Time: Our customer service team responds to all inquiries within 24 hours.